Each property advert will state the number of bedrooms the property has, the mobility category and any age restrictions. Our adverts will clearly state the criteria we have set and you can bid for any properties that meet your needs and that you meet the criteria for.
Bedroom criteria
We will determine how many bedrooms your household needs based on our Allocations Policy. Applicants will only be able to bid for properties that are the right size for their household.
Age criteria
Some of our properties are specially designed for older people or Wellbeing 60+ service users and will be restricted to people over the age of 55 or 60. The advert will clearly state when this restriction applies and what the age criteria is.
Mobility category criteria
Every property has a mobility category which explains how accessible the property is. Every applicant is also given a mobility category based on the type of property they have told us that they need.
Applicants are prevented from bidding for properties that are unsuitable for their mobility needs. Due to the scarcity of accessible properties, when advertising wheelchair accessible, ground floor or lift access properties we will prioritise applicants who need those features above those who don’t.
The table below shows which applicants can apply for each type of property and the order that applicants will be prioritised in.
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Applicant mobility categories that can apply and order of priority |
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Above ground floor with stairs |
No mobility issues
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Ground floor – no stairs or steps |
Requires ground floor – no stairs or steps Requires ground floor – no stairs, external steps Requires lift access – no internal stairs Requires ground floor – stairs manageable No mobility issues
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Ground floor – no stairs, external steps
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Requires ground floor – no stairs, external steps Requires lift access – no internal stairs Requires ground floor – stairs manageable No mobility issues
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Ground floor – internal stairs
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Requires ground floor – stairs manageable No mobility issues
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Lift access – no internal stairs
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Requires lift access – no internal stairs No mobility issues
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Wheelchair adapted
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Wheelchair user *Wheelchair accessible properties will only be allocated to applicants who don’t have a wheelchair user in their household if the property can not be allocated to a wheelchair user. This happens very rarely.*
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