Planned System Maintenance

 

Some of our services will be temporarily unavailable while we carry out planned system maintenance. The system maintenance will start at 6pm on Friday 28th August and will run until midnight on Monday 31st August.

 

During this time our customers will be unable to place bids for advertised properties, make changes to an existing application, upload documents or create a new application. These services will be available again from Tuesday 1st September.

 

Thank you for your patience and understanding while we carry out this work.

Properties are offered to the bidder with the most compatible mobility category and the highest priority band.  If more than one applicant has the same priority band, the length of time they have had their priority for determines their position on the bid list.  

When you place a bid, you will see your current position on the bid list.  Your position may change as more bids may be added before the advert ends.  Your final position on the bid list will not be known until the advert has ended.

You can log in to your account to view your previous bids and the status of those bids.  Please click on the “log in to bid” button and go to the “my previous bids” tab. If the bid has a status of “bid shortlisted” it means that we are considering you for the property and we will contact you.  If the status is “bid lost” it means that the property has been offered to another applicant.

 

Weight
7