Planned System Maintenance

 

Some of our services will be temporarily unavailable while we carry out planned system maintenance. The system maintenance will start at 6pm on Friday 28th August and will run until midnight on Monday 31st August.

 

During this time our customers will be unable to place bids for advertised properties, make changes to an existing application, upload documents or create a new application. These services will be available again from Tuesday 1st September.

 

Thank you for your patience and understanding while we carry out this work.

To report a change of your circumstances, please follow these steps:

  • Click on the button which says “Log in to view or change my application”
  • On the next screen, choose “Log in” and enter your log in details then click on “Log in” at the bottom of the screen
  • On the next screen, click on the link that says “Report a change of circumstances”
  • Review each page of your application and update any information that has changed.  Please continue to the very last page and click the button that says “finish”. If you don’t go all the way to the last page, your application won’t be live and you won’t be able to bid for properties.  

Once you have made the changes and clicked the “finish” button, we will review the changes you have made before making your application active again.  

You may move into a higher or lower priority band following a change of circumstances.

 

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